Customer service

Jewellery Care

Proper care helps preserve the beauty, shine and longevity of your jewellery.
To keep your pieces in excellent condition, we recommend following the care guidelines below.

Avoid Contact With Water

Remove jewellery before:

  • Showering
  • Swimming
  • Washing hands
  • Using hot tubs or saunas

Frequent exposure to water may affect the finish and overall appearance of certain materials.


Avoid Perfumes & Chemicals

Jewellery should be kept away from:

  • Perfumes
  • Lotions
  • Hair products
  • Cleaning products
  • Chemical substances

Always apply beauty products before putting on your jewellery.


Avoid Chlorine & Salt Water

Chlorine and salt water may damage metals, finishes and delicate stones over time.

We recommend removing jewellery before entering swimming pools or the sea.


Avoid Wearing During Exercise

Do not wear jewellery during:

  • Gym workouts
  • Sports activities
  • Heavy lifting
  • Physical activities

Sweat, friction and impact may cause scratches or damage.


Proper Storage

To help prevent scratches and tarnishing:

  • Store jewellery separately
  • Use soft pouches or jewellery boxes
  • Keep items in a dry environment
  • Avoid direct sunlight and humidity

Cleaning Your Jewellery

For regular cleaning:

  • Use a soft dry cloth
  • Gently polish the surface
  • Avoid abrasive materials or harsh cleaners

Delicate jewellery should always be handled carefully.


Additional Care Information

Jewellery naturally experiences wear over time depending on usage and exposure.

Proper care and storage will help maintain the quality and appearance of your pieces for longer.