Customer service

Terms & Conditions

By using this website and placing an order with Ofir Jewellery, you agree to the following terms and conditions.

Products & Availability

All products displayed on our website are subject to availability.

We reserve the right to update, modify or discontinue products without prior notice.

Pricing

All prices displayed are listed in GBP (£) unless otherwise stated.

We reserve the right to adjust pricing at any time.

Orders

Once an order is placed, customers will receive an order confirmation.

Orders may be cancelled or declined in cases including:

  • Payment issues
  • Suspected fraud
  • Incorrect pricing or stock errors

Payments

We accept selected payment methods including:

  • Clearpay
  • Bank Transfer
  • Manual Payment
  • Credit & Debit Cards

Orders paid via bank transfer or manual payment will only be processed after payment confirmation.

Delivery

Delivery times are estimates and may vary depending on courier services and customer location.

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Please review our Returns & Refunds Policy for detailed information regarding eligible returns and refunds.

Intellectual Property

All website content including images, logos, branding and text remains the property of Ofir Jewellery unless otherwise stated.

Limitation of Liability

Ofir Jewellery shall not be liable for indirect, incidental or consequential damages arising from website use, product purchases or delivery delays.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.