Customer service

Authenticity & Materials

At Ofir Jewellery, we carefully select premium materials to create elegant and long-lasting
jewellery pieces designed for everyday sophistication.

Our collections include:

  • Sterling Silver 925 jewellery
  • 18K Gold Plated jewellery
  • Premium Fashion Jewellery


Sterling Silver 925

Many of our pieces are crafted using genuine 925 Sterling Silver.

Sterling Silver 925 contains:

  • 92.5% pure silver
  • 7.5% alloy metals for added durability

This material is widely recognised for its quality, shine and timeless appearance.

 


 

18K Gold Plating

Selected jewellery pieces feature premium 18K gold plating.

Our plating process uses approximately:

  • 10 microns (10μm) gold plating thickness

This thicker plating helps improve:

  • durability
  • colour longevity
  • resistance to everyday wear compared to standard fashion jewellery plating

Premium Fashion Jewellery

Our premium fashion jewellery is designed to combine:

  • elegant aesthetics
  • comfort
  • modern styling
  • accessible luxury

Each piece is selected with attention to quality, finish and visual detail.


Natural Oxidation

Silver and plated jewellery may naturally oxidise over time depending on:

  • exposure to air
  • humidity
  • perfumes
  • skin chemistry
  • water and chemicals

Natural oxidation is a normal process and does not indicate a manufacturing defect.

Proper care and storage can help preserve the original appearance of your jewellery.


Jewellery Care Recommendations

To help maintain your jewellery:

  • Avoid water and humidity
  • Avoid perfumes and chemicals
  • Remove jewellery before exercising or sleeping
  • Store pieces separately in a dry environment
  • Clean gently using a soft cloth

Please visit our Jewellery Care page for additional guidance.


Hypoallergenic Information

Many of our Sterling Silver 925 pieces are considered suitable for sensitive skin.

However, individual skin sensitivities may vary depending on:

  • personal allergies
  • metal sensitivity
  • skin chemistry

Customers with known metal allergies should review product descriptions carefully before purchasing.


Quality Commitment

At Ofir Jewellery, we are committed to offering jewellery that combines:

  • quality materials
  • elegant design
  • comfort
  • durability
  • premium presentation

Each piece is carefully selected to provide a refined jewellery experience.